The purpose of the following template is to assist you in writing your accessibility statement. Please note that you are responsible for ensuring that your site's statement meets the requirements of the local law in your area or region.

*Note: This page currently has two sections. Once you complete editing the Accessibility Statement below, you need to delete this section.

To learn more about this, check out our article “Accessibility: Adding an Accessibility Statement to Your Site”.

Accessibility Statement

This statement was last updated on 04 December 2025.

Accessibility Statement – Nairobi Heritage Tours & Safaris

Our Commitment

We aim to make our website easy to navigate and usable for all visitors. We follow recognized accessibility guidelines and continually work to improve the user experience for everyone.

Accessible Website Features

Clear, easy-to-read text and page structure
Alt text for images where possible
Keyboard-friendly navigation
High-contrast colors for improved readability
Responsive design for mobile and desktop users

Accessible Travel Experiences

While some attractions and natural environments may have physical limitations beyond our control, we do our best to accommodate guests with different mobility, sensory, or cognitive needs.
We offer:

Support in selecting tours that match your accessibility requirements
Guidance on terrain, steps, walking distances, and facility availability
Personalized adjustments where possible during private tours

Ongoing Improvements

We are continuously working to improve accessibility across all areas of our services. If you experience any difficulty using our website or require assistance during your tour planning, we are here to help.

Feedback & Assistance

If you have feedback, accessibility concerns, or require special accommodations, please contact us:

Email: info@nairobiheritagetours.com
Phone / WhatsApp: +254 XXX XXX XXX
Response Time: Within 24 hours

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

Used the Accessibility Wizard to find and fix potential accessibility issues
Set the language of the site
Set the content order of the site’s pages
Defined clear heading structures on all of the site’s pages
Added alternative text to images
Implemented color combinations that meet the required color contrast
Reduced the use of motion on the site
Ensured all videos, audio, and files on the site are accessible

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

[Name of the accessibility coordinator]
[Telephone number of the accessibility coordinator]
[Email address of the accessibility coordinator]
[Enter any additional contact details if relevant / available]